Claims Adjusters, Examiners, and Investigators: Salary, Job Outlook & How to Become One (2026 Parent Guide)
Business and Financial Operations · SOC 13-1031 · O*NET 13-1031.00
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
Claims Adjusters, Examiners, and Investigators fall under the Business and Financial Operations category in the U.S. occupational classification. Claims Adjusters, Examiners, and Investigators earn a median salary of $76,790 per year, ranking in the top 28% of all U.S. occupations. The Bureau of Labor Statistics projects -5.1% job growth through 2034, projected to lose jobs through 2034. Entry into this field typically requires a bachelor's degree, with specific licensing or certification depending on the state and employer. For parents whose teenager is exploring this path, the most actionable step is mapping the education requirements to specific colleges and majors before junior year — not waiting until application season.
What do claims adjusters, examiners, and investigators earn?
The median annual wage for claims adjusters, examiners, and investigators is $76,790. That puts claims adjusters, examiners, and investigators at #226 on the BLS ranked list of all U.S. occupations by median pay. This salary is above the U.S. median for individual workers and reflects a stable, credentialed occupation. Actual pay varies meaningfully by state, employer type, and years of experience — entry-level salaries are typically 30–40% below the median, while top-decile earners often exceed it by 50% or more.
| 10th percentile (entry-level) | $47,810 |
| 25th percentile | $60,100 |
| 50th percentile (median) | $76,790 |
| 75th percentile | $95,990 |
| 90th percentile (top earners) | $112,150 |
| Median hourly wage | $36.92/hr |
Is claims adjusters, examiners, and investigators a growing career?
The 10-year outlook for claims adjusters, examiners, and investigators is -5.1%, projected to lose jobs through 2034. Employment is projected to move from approximately 356K positions in 2024 to 337K in 2034, a net change of -19K. A declining outlook does not mean the field is disappearing; it means automation, demographics, or substitution effects are shrinking the pool of openings. Students entering a declining field should plan for adjacent skills that transfer to growing roles.
What do claims adjusters, examiners, and investigators do every day?
According to O*NET task surveys of working claims adjusters, examiners, and investigators, these are the core responsibilities most professionals perform. This is what your teen would actually be doing in this role.
- 1.Pay and process claims within designated authority level.
- 2.Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
- 3.Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
- 4.Collect evidence to support contested claims in court.
- 5.Report overpayments, underpayments, and other irregularities.
- 6.Attend mediations or trials.
- 7.Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
- 8.Resolve complex, severe exposure claims, using high service oriented file handling.
Top skills for claims adjusters, examiners, and investigators
O*NET ranks these as the most important skills for this occupation, on a 1–5 importance scale derived from worker surveys.
What education does my child need to become claims adjusters, examiners, and investigator?
The standard path into claims adjusters, examiners, and investigators begins with a bachelor's degree in a related field, followed by entry-level experience or internships during college. For parents helping a teen prepare, the highest-leverage step before junior year is identifying colleges and programs that feed reliably into this occupation — Solyo's college search lets parents filter by major and admissions data side by side.
Based on O*NET surveys of incumbents — what people in this job actually have, not what employers list as required.
Related careers your child might also consider
How parents help teens explore careers like this
Solyo helps parents map a teen's interests to specific careers, then back to the colleges and majors that lead there. Salary, outlook, and education data come from BLS and O*NET — the same sources high school counselors use — but presented for the parent's planning lens, not the student's exploration view.
Common questions parents ask about claims adjusters, examiners, and investigators
What is the median salary for claims adjusters, examiners, and investigators?
The median annual salary for claims adjusters, examiners, and investigators is $76,790 according to the latest Bureau of Labor Statistics data.
Is claims adjusters, examiners, and investigators a growing career?
BLS projects -5.1% growth for claims adjusters, examiners, and investigators from 2024 through 2034, which is declining growth projected to lose jobs through 2034.
What education does my child need to become claims adjusters, examiners, and investigator?
The typical entry path requires a bachelor's degree, plus any state licensure or certification specific to the role. Programs that align well with this career can be filtered inside Solyo's college search.
What careers are similar to claims adjusters, examiners, and investigators?
Related occupations within the Business and Financial Operations category share education paths and skill profiles, so they're a useful starting set when a teen is uncertain. The "Related careers" section below lists nearby options.
Salary data sourced from the U.S. Bureau of Labor Statistics Occupational Employment Statistics program. Skills, tasks, and education distribution from the O*NET database. Job outlook from the BLS Employment Projections 2024–2034 release.