First-Line Supervisors of Office and Administrative Support Workers: Salary, Job Outlook & How to Become One (2026 Parent Guide)

First-Line Supervisors of Office and Administrative Support Workers fall under the Office and Administrative Support category in the U.S. occupational classification. First-Line Supervisors of Office and Administrative Support Workers earn a median salary of $66,140 per year, ranking in the top 37% of all U.S. occupations. The Bureau of Labor Statistics projects -0.3% job growth through 2034, projected to lose jobs through 2034. Entry into this field typically requires a high school diploma plus on-the-job training, certifications, or postsecondary credentials, with specific licensing or certification depending on the state and employer. For parents whose teenager is exploring this path, the most actionable step is mapping the education requirements to specific colleges and majors before junior year — not waiting until application season.

What do first-line supervisors of office and administrative support workers earn?

The median annual wage for first-line supervisors of office and administrative support workers is $66,140. That puts first-line supervisors of office and administrative support workers at #303 on the BLS ranked list of all U.S. occupations by median pay. This salary is above the U.S. median for individual workers and reflects a stable, credentialed occupation. Actual pay varies meaningfully by state, employer type, and years of experience — entry-level salaries are typically 30–40% below the median, while top-decile earners often exceed it by 50% or more.

Is first-line supervisors of office and administrative support workers a growing career?

The 10-year outlook for first-line supervisors of office and administrative support workers is -0.3%, projected to lose jobs through 2034. Employment is projected to move from approximately 1.6M positions in 2024 to 1.6M in 2034, a net change of -4K. A declining outlook does not mean the field is disappearing; it means automation, demographics, or substitution effects are shrinking the pool of openings. Students entering a declining field should plan for adjacent skills that transfer to growing roles.

What do first-line supervisors of office and administrative support workers do every day?

According to O*NET task surveys of working first-line supervisors of office and administrative support workers, these are the core responsibilities most professionals perform. This is what your teen would actually be doing in this role.

1. 1.Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
2. 2.Resolve customer complaints or answer customers' questions regarding policies and procedures.
3. 3.Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
4. 4.Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
5. 5.Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
6. 6.Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
7. 7.Recruit, interview, and select employees.
8. 8.Interpret and communicate work procedures and company policies to staff.

Top skills for first-line supervisors of office and administrative support workers

O*NET ranks these as the most important skills for this occupation, on a 1–5 importance scale derived from worker surveys.

What education does my child need to become first-line supervisors of office and administrative support worker?

Many first-line supervisors of office and administrative support workers enter the field with a high school diploma plus on-the-job training, though employers increasingly favor candidates with certifications or some postsecondary coursework. For parents helping a teen prepare, the highest-leverage step before junior year is identifying colleges and programs that feed reliably into this occupation — Solyo's college search lets parents filter by major and admissions data side by side.

Related careers your child might also consider

• Executive Secretaries and Executive Administrative Assistants
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• Brokerage Clerks
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• Postal Service Clerks
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• Production, Planning, and Expediting Clerks
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• Postal Service Mail Carriers
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• Postal Service Mail Sorters, Processors, and Processing Machine Operators
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Common questions parents ask about first-line supervisors of office and administrative support workers