Hotel, Motel, and Resort Desk Clerks: Salary, Job Outlook & How to Become One (2026 Parent Guide)

Office and Administrative Support · SOC 43-4081 · O*NET 43-4081.00

Median salary
$34,270
Rank #789 of ~830 BLS occupations
10-year growth
+3.7%
2024–2034, average
Employment
261.4M
BLS 2024
Projected 2034
274K
BLS projection
Official O*NET description

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Hotel, Motel, and Resort Desk Clerks fall under the Office and Administrative Support category in the U.S. occupational classification. Hotel, Motel, and Resort Desk Clerks earn a median salary of $34,270 per year, ranking in the top 97% of all U.S. occupations. The Bureau of Labor Statistics projects +3.7% job growth through 2034, projected to grow at roughly the US average. Entry into this field typically requires a high school diploma plus on-the-job training, certifications, or postsecondary credentials, with specific licensing or certification depending on the state and employer. For parents whose teenager is exploring this path, the most actionable step is mapping the education requirements to specific colleges and majors before junior year — not waiting until application season.

What do hotel, motel, and resort desk clerks earn?

The median annual wage for hotel, motel, and resort desk clerks is $34,270. That puts hotel, motel, and resort desk clerks at #789 on the BLS ranked list of all U.S. occupations by median pay. This salary is around or below the U.S. median for individual workers, so career growth often depends on advancement into supervisory roles, specialization, or additional credentials. Actual pay varies meaningfully by state, employer type, and years of experience — entry-level salaries are typically 30–40% below the median, while top-decile earners often exceed it by 50% or more.

Full salary distribution (national, BLS 2024)
10th percentile (entry-level)$26,600
25th percentile$29,210
50th percentile (median)$34,270
75th percentile$37,430
90th percentile (top earners)$44,720
Median hourly wage$16.48/hr

Is hotel, motel, and resort desk clerks a growing career?

The 10-year outlook for hotel, motel, and resort desk clerks is +3.7%, projected to grow at roughly the US average. Employment is projected to move from approximately 264K positions in 2024 to 274K in 2034, a net change of 10K. Average growth signals a healthy, resilient occupation that mirrors broader U.S. employment trends. Job availability tends to track regional economic conditions.

What do hotel, motel, and resort desk clerks do every day?

According to O*NET task surveys of working hotel, motel, and resort desk clerks, these are the core responsibilities most professionals perform. This is what your teen would actually be doing in this role.

  1. 1.Contact housekeeping or maintenance staff when guests report problems.
  2. 2.Issue room keys and escort instructions to bellhops.
  3. 3.Compute bills, collect payments, and make change for guests.
  4. 4.Deposit guests' valuables in hotel safes or safe-deposit boxes.
  5. 5.Greet, register, and assign rooms to guests of hotels or motels.
  6. 6.Record guest comments or complaints, referring customers to managers as necessary.
  7. 7.Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  8. 8.Verify customers' credit, and establish how the customer will pay for the accommodation.

Top skills for hotel, motel, and resort desk clerks

O*NET ranks these as the most important skills for this occupation, on a 1–5 importance scale derived from worker surveys.

Social Perceptiveness
3.8
Speaking
3.8
Service Orientation
3.6
Active Listening
3.4
Coordination
3.1
Judgment and Decision Making
3.0
Reading Comprehension
3.0

What education does my child need to become hotel, motel, and resort desk clerk?

Many hotel, motel, and resort desk clerks enter the field with a high school diploma plus on-the-job training, though employers increasingly favor candidates with certifications or some postsecondary coursework. For parents helping a teen prepare, the highest-leverage step before junior year is identifying colleges and programs that feed reliably into this occupation — Solyo's college search lets parents filter by major and admissions data side by side.

Actual education levels of working hotel, motel, and resort desk clerks

Based on O*NET surveys of incumbents — what people in this job actually have, not what employers list as required.

High school diploma
75.0%
Some college courses
10.8%
Associate's degree
6.2%
Bachelor's degree
4.6%
Post-secondary certificate
2.4%
Less than high school
1.0%

Related careers your child might also consider

How parents help teens explore careers like this

Solyo helps parents map a teen's interests to specific careers, then back to the colleges and majors that lead there. Salary, outlook, and education data come from BLS and O*NET — the same sources high school counselors use — but presented for the parent's planning lens, not the student's exploration view.

Common questions parents ask about hotel, motel, and resort desk clerks

What is the median salary for hotel, motel, and resort desk clerks?

The median annual salary for hotel, motel, and resort desk clerks is $34,270 according to the latest Bureau of Labor Statistics data.

Is hotel, motel, and resort desk clerks a growing career?

BLS projects +3.7% growth for hotel, motel, and resort desk clerks from 2024 through 2034, which is average growth projected to grow at roughly the US average.

What education does my child need to become hotel, motel, and resort desk clerk?

The typical entry path requires a high school diploma plus on-the-job training, certifications, or postsecondary credentials, plus any state licensure or certification specific to the role. Programs that align well with this career can be filtered inside Solyo's college search.

What careers are similar to hotel, motel, and resort desk clerks?

Related occupations within the Office and Administrative Support category share education paths and skill profiles, so they're a useful starting set when a teen is uncertain. The "Related careers" section below lists nearby options.

Salary data sourced from the U.S. Bureau of Labor Statistics Occupational Employment Statistics program. Skills, tasks, and education distribution from the O*NET database. Job outlook from the BLS Employment Projections 2024–2034 release.