Interviewers, Except Eligibility and Loan: Salary, Job Outlook & How to Become One (2026 Parent Guide)

Office and Administrative Support · SOC 43-4111 · O*NET 43-4111.00

Median salary
$45,920
Rank #647 of ~830 BLS occupations
10-year growth
-10.4%
2025–2035, declining
Employment
148K
BLS 2025
Projected 2034
137K
BLS projection
Official O*NET description

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Interviewers, Except Eligibility and Loan fall under the Office and Administrative Support category in the U.S. occupational classification. Interviewers, Except Eligibility and Loan earn a median salary of $45,920 per year, ranking in the top 78% of all U.S. occupations. The Bureau of Labor Statistics projects -10.4% job growth through 2035, projected to lose jobs through 2035. Entry into this field typically requires a high school diploma plus on-the-job training, certifications, or postsecondary credentials, with specific licensing or certification depending on the state and employer. For parents whose teenager is exploring this path, the most actionable step is mapping the education requirements to specific colleges and majors before junior year — not waiting until application season.

What do interviewers, except eligibility and loan earn?

The median annual wage for interviewers, except eligibility and loan is $45,920. That puts interviewers, except eligibility and loan at #647 on the BLS ranked list of all U.S. occupations by median pay. This salary is around or below the U.S. median for individual workers, so career growth often depends on advancement into supervisory roles, specialization, or additional credentials. Actual pay varies meaningfully by state, employer type, and years of experience — entry-level salaries are typically 30–40% below the median, while top-decile earners often exceed it by 50% or more.

Full salary distribution (national, BLS 2025)
10th percentile (entry-level)$33,900
25th percentile$38,330
50th percentile (median)$45,920
75th percentile$53,090
90th percentile (top earners)$62,810
Median hourly wage$22.08/hr

Is interviewers, except eligibility and loan a growing career?

The 10-year outlook for interviewers, except eligibility and loan is -10.4%, projected to lose jobs through 2035. Employment is projected to move from approximately 153K positions in 2024 to 137K in 2034, a net change of <1K. A declining outlook does not mean the field is disappearing; it means automation, demographics, or substitution effects are shrinking the pool of openings. Students entering a declining field should plan for adjacent skills that transfer to growing roles.

What do interviewers, except eligibility and loan do every day?

According to O*NET task surveys of working interviewers, except eligibility and loan, these are the core responsibilities most professionals perform. This is what your teen would actually be doing in this role.

  1. 1.Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  2. 2.Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
  3. 3.Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  4. 4.Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  5. 5.Meet with supervisor daily to submit completed assignments and discuss progress.
  6. 6.Compile, record, and code results or data from interview or survey, using computer or specified form.
  7. 7.Assist individuals in filling out applications or questionnaires.
  8. 8.Identify and report problems in obtaining valid data.

Top skills for interviewers, except eligibility and loan

O*NET ranks these as the most important skills for this occupation, on a 1–5 importance scale derived from worker surveys.

Active Listening
4.0
Speaking
3.9
Reading Comprehension
3.5
Social Perceptiveness
3.4
Critical Thinking
3.3
Time Management
3.3
Writing
3.3

What education does my child need to become interviewers, except eligibility and loan?

Many interviewers, except eligibility and loan enter the field with a high school diploma plus on-the-job training, though employers increasingly favor candidates with certifications or some postsecondary coursework. For parents helping a teen prepare, the highest-leverage step before junior year is identifying colleges and programs that feed reliably into this occupation — Solyo's college search lets parents filter by major and admissions data side by side.

Actual education levels of working interviewers, except eligibility and loan

Based on O*NET surveys of incumbents: what people in this job actually have, not what employers list as required.

High school diploma
42.4%
Associate's degree
33.5%
Post-secondary certificate
17.1%
Some college courses
5.9%
Bachelor's degree
0.9%
Master's degree
0.2%

Related careers your child might also consider

How parents help teens explore careers like this

Solyo helps parents map a teen's interests to specific careers, then back to the colleges and majors that lead there. Salary, outlook, and education data come from BLS and O*NET — the same sources high school counselors use — but presented for the parent's planning lens, not the student's exploration view.

Common questions parents ask about interviewers, except eligibility and loan

What is the median salary for interviewers, except eligibility and loan?

The median annual salary for interviewers, except eligibility and loan is $45,920 according to the latest Bureau of Labor Statistics data.

Is interviewers, except eligibility and loan a growing career?

BLS projects -10.4% growth for interviewers, except eligibility and loan from 2025 through 2035, which is declining growth projected to lose jobs through 2035.

What education does my child need to become interviewers, except eligibility and loan?

The typical entry path requires a high school diploma plus on-the-job training, certifications, or postsecondary credentials, plus any state licensure or certification specific to the role. Programs that align well with this career can be filtered inside Solyo's college search.

What careers are similar to interviewers, except eligibility and loan?

Related occupations within the Office and Administrative Support category share education paths and skill profiles, so they're a useful starting set when a teen is uncertain. The "Related careers" section below lists nearby options.

Salary data sourced from the U.S. Bureau of Labor Statistics Occupational Employment Statistics program. Skills, tasks, and education distribution from the O*NET database. Job outlook from the BLS Employment Projections 2025–2035 release.