Privacy Policy

Your privacy is our priority. Learn how we protect and handle your data with transparency and care.

Last updated: January 2025
Effective immediately

Privacy Policy Details

How we collect, use, and protect your information

1. Introduction

Welcome to Solyo. We prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services. By using Solyo, you agree to the practices described in this policy.

2. Data Collection and Use

At Solyo, we collect and process data only when you choose to share it with us. This data may include documents, Google Drive access, email access, and other relevant information. We use this data solely to provide the services and functionality you request within Solyo.

4. Data Storage and Retention

We only store data that you ingest for the collector you configure, and that is essential to the specific use case you are working on within Solyo. Unnecessary data will not be retained. Your data will be securely stored and retained only as long as needed to fulfill the purposes outlined in this policy or as required by law.

5. Data Security

Solyo implements industry-standard security measures to protect your data. We use encryption and other safeguards to ensure the confidentiality and integrity of your information.

6. Data Sharing and Disclosure

We do not share your personal data with third parties unless it is necessary to provide the services you have requested, comply with legal obligations, or protect our rights. Any third-party service providers we work with are required to adhere to strict data protection standards.

7. Use of Google Workspace APIs

Solyo integrates with Google Workspace APIs solely to provide you with the functionality you request, such as retrieving and processing your emails or files.

We do not use data obtained through Google Workspace APIs to develop, improve, or train generalized AI or machine learning models.
All data accessed through Google Workspace APIs is processed only for the specific tasks you authorize and is handled in compliance with Google's API policies.

8. Compliance with Legal Obligations

Solyo complies with all relevant data protection regulations, including the General Data Protection Regulation (GDPR). We ensure that your rights are protected under these laws and that your data is handled in accordance with legal requirements.

9. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of any inaccurate data.
Request deletion of your data when it is no longer necessary for the purposes for which it was collected.
Withdraw consent for data processing at any time.

To exercise these rights, please contact us through our contact form.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to us through our contact form.

12. Terms of Service

By accessing or using Solyo, you agree to comply with and be bound by the following terms:

  • Eligibility: You must be at least 13 years old to use Solyo. Users under 18 must have parental consent.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • Acceptable Use: You agree not to misuse the service, attempt to gain unauthorized access, or use Solyo for any unlawful purpose.
  • Subscription & Billing: Paid plans are billed monthly. You may cancel at any time and retain access until the end of your billing period. No refunds for partial months.
  • Intellectual Property: All content, features, and functionality of Solyo are owned by Solyo and protected by intellectual property laws.
  • Limitation of Liability: Solyo is provided “as is” without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.
  • Termination: We reserve the right to suspend or terminate accounts that violate these terms, with or without notice.
  • Governing Law: These terms are governed by applicable laws. Any disputes shall be resolved through binding arbitration.

Last updated: February 2026. We may update these terms from time to time. Continued use of Solyo after changes constitutes acceptance of the updated terms.